Hospitality Management Articles

Chipotle: The Definitive Oral History

Chipotle: The Definitive Oral History

The builders of a $22 billion burrito empire—the founder, his father, his college buddies, key execs, and a couple of pig farmers—open up about how they won the fast-food future. And yes, they dish about McDonald's. By restaurant industry standards, Chipotle Mexican...

2015 Hospitality Business Trends

2015 Hospitality Business Trends

Denver, CO—While Panera and Chipotle will show record earnings in 2015, traditional “legacy” brands like McDonalds and Burger King will struggle for market share, predicts David Corsun, Ph.D., director and associate professor at the Knoebel School of Hospitality...

Knoebel School to Host 2nd Annual Public Good Gala with beast + bottle

Knoebel School to Host 2nd Annual Public Good Gala with beast + bottle

Since 2012, the Fritz Knoebel School of Hospitality Management has partnered with the ECDC/African Community Center of Denver to offer a Commercial Food Safety and Service Training (CFaSST) program, which helps African refugees develop the skills and knowledge needed...

Council Gives DIA OK for $900,000 Hotel Asset Management Contract

Council Gives DIA OK for $900,000 Hotel Asset Management Contract

A $900,000 contract to hire an out-of-state consultant is designed to ensure Denver International Airport's new Westin hotel meets city business objectives in the months leading up to its opening and in the first year of operation. "Much like the city of Denver did on...

Council Gives DIA OK for $900,000 Hotel Asset Management Contract

Debate Over Local Restaurant Name, Illegal Pete’s, Mirrors Others

Who is Illegal Pete--Mexican migrant or countercultural hipster? These questions have been raised in recent weeks after a group in Fort Collins called asked Pete Turner, owner of Mexican food restaurants called Illegal Pete's, to change the name of his company because...

Why Do Expensive Hotels Charge for Wi-Fi When Cheaper Hotels Don’t? 

Why Do Expensive Hotels Charge for Wi-Fi When Cheaper Hotels Don’t? 

Check into most relatively inexpensive hotel chains in the U.S. -- think Holiday Inn Express or Hilton Garden Inn—and you’ll get complimentary Wi-Fi as part of your room rate. Indeed, most travelers expect it, much as they would hot running water or any other basic...

Designing for Multiple Generations

Designing for Multiple Generations

Foodservice designers have it tough these days. Not only have they had to cater to the largest group of restaurant diners ever--Baby Boomers, but they now need to design for the next, even larger generations of customers--Millennials and the up-and-coming group of...

10 Costly Mistakes to Avoid on Your Summer Vacation

10 Costly Mistakes to Avoid on Your Summer Vacation

With any luck, you have a getaway planned this summer. Assuming you do, here are some suggestions to make your trip smoother and protect your investment. Make no mistake – a vacation is something of an investment. According to a recent online survey of 1,500 adults by...